Privacy Policy
At Location Scout Pro, located at 6363 Sunset Blvd, Hollywood, CA 90028, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. We are dedicated to maintaining the confidentiality of your personal information and ensuring compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.
Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you contact us, request a quote, subscribe to our newsletter, or create an account. For instance, when you inquire about our location scouting services for a film production, we collect your contact details to respond to your query.
- Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand how users navigate our site and improve its functionality.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze website traffic, and personalize content. You can control cookies through your browser settings. More information about our use of cookies can be found in our Cookies Policy.
- Location Data: If you use location-based features on our website or services (e.g., searching for locations near you), we may collect your precise or approximate location data with your consent. We use this information to provide you with relevant location-based services.
- Payment Information: When you engage our services that require payment, we collect necessary billing and payment information, such as credit card details or other financial account information. We use secure payment processing systems to handle your payment information securely.
How We Use Your Information
We use the information we collect for various purposes:
- To Provide and Improve Services: We use your information to provide location scouting services, respond to your inquiries, personalize your experience, and improve our website and services. For example, if you are looking for a specific filming location in Hollywood, we use your preferences to tailor our search.
- Communication: We may use your contact information to send you updates, newsletters, marketing communications, and other information about our services that may be of interest to you. You can opt-out of receiving these communications at any time.
- Analytics and Research: We use usage data and analytics to understand how users interact with our website and services. This information helps us identify areas for improvement and optimize our offerings.
- Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders, or to enforce our Terms & Conditions.
- Security: We use your information to protect the security and integrity of our website and services, including detecting and preventing fraud and other unauthorized activities.
- Personalization: To personalize your experience on our site, we might analyze your browsing behavior to recommend locations or services that align with your interests, much like suggesting specific architectural styles if you frequently view those types of locations.
Disclosure of Your Information
We may disclose your information to:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, analytics providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners, such as film production companies or location owners, to facilitate the provision of our services. We will only share your information with your consent or as necessary to fulfill your requests.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as in response to a subpoena or court order.
- Affiliates: We may share your information with our affiliates or subsidiaries for business purposes, such as internal administration or marketing.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online, such as payment information.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data protection best practices.
Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to request that we transfer your personal information to another organization.
- Objection: You have the right to object to the processing of your personal information, including for marketing purposes.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have certain rights under the CCPA, including the right to:
- Know what personal information we collect about you.
- Request deletion of your personal information.
- Opt-out of the sale of your personal information (Location Scout Pro does not sell your personal information).
- Non-discrimination for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Location Scout Pro
6363 Sunset Blvd
Hollywood, CA 90028
Phone: (323) 460-7777
Email: [email protected]
Data Protection Officer: Amelia Hernandez, Data Protection Officer
Email: [email protected]